For more details on adding apps to your Smart TV, check out our guide. "What is samsung doing to resolve this issue. It's so annoying to he hones as now my daughter is watching on her tablet.

This has happened to me also this morning. From subscriptions to dedicated reality TV streaming services, like Hayu, to others specifically for British telly, such as Britbox, there’s no shortage of accessible content available nowadays. A different device?! 3 Likes Reply. I haven't as there was a long queue on the phone. Please assist.I'm having the same issue! I have already tried if there is a possible firewall or Att Broadband/Samsung  setting that is causing the Disney Plus connectivity issue. Sign In. Mikeysymz. Community Support. it says I cannot remove the DIsney+ app as it is a basic app for the system. We have had Disney+ installed on the TV for about six weeks now and has been working fine. Highlighted. It's Samsung not Disney. I haven't as there was a long queue on the phone. Very frustrating.Exactly the same problem here. Hopefully we get some answers soon.Does anyone know what's happening with the Disney+ app on Samsung TVs. We are working with the manufacturer to resolve the issue as quickly as possible. Then, select the Search icon in the top right corner and type in Disney+. Just one more of the constant issues I've had with this TV since the day I bought it brand new in 2016. Just a quick fix for error 1016 for those of you that have Sky Q, you can use Disney + from the App section or use Smart veiw on your Mobile phone to cast Disney + to your TV until Samsung & Disney pull their fingers out of their a***s.Same here. People have had replies from Disney that they don't know when they will be able to fix. Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! I went to the app store on the TV & reinstalled. Are you kidding me!? We are also having the same problem and it seems a lot of people are hopefully they will fix it soon!

Register. Looks like it's a universal problem with a lot of Samsung TVs since the 29th May.Same issue here. Meet the new Samsung smartphone! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Complete reset of the Smart Hub didn't solve the problem. Was working fine last night and now this morning it's stopped working.

I did try changing the DNS to 8.8.8.8, resetting the smart hub, restoring to factory settings, unplugging tv and didn't fix aanything. Please use a different device in order to enjoy Disney+." Solved: Samsung Smart TV - Model Code: UN55KS8500 After a couple months of using the Disney App on my samsung TV without issue, it - 1107638 - 2 We are working with the manufacturer to resolve the issue as quickly as possible. I did a Toy Story test run and along with everything looking as clear and vibrant as it … This is unacceptable! The detail section within the app shows that the programming has 4K Ultra HD and HDR-10 support. Is there any trick to reinstall them?We have 2 TVs that worked until this week and now both say they don't support the App. Niche streaming services are all the rage in 2020. Same issue here since this morning. I opened my Disney account only a few months ago, using my Samsung 2016 Smart TV and it has worked fine until today. Pretty annoying and bad service to brick the biggest App goingThank you for your reply. Unfortunately when trying to access it today I get an error code 1016-app_config_failureI have switched off the power to the TV and chosen reinstall from the apps menu, but the error still occurs. Disney have suggested uninstalled and reinstalling app, but this doesn't seem possible on TV. Worked fine last night, looking at the US forum they are also experiencing the same thing. Models are Samsung 7 series (65) and a Samsung 6 series (49) I received this message this morning when trying to load my disney+ app, "The Disney+ application is temporarily unavailable on 2016 Samsung TV models. As of today, ANY TV THAT IS A MODEL YEAR 2016 OR OLDER IS NO LONGER COMPATIBLE WITH DISNEY PLUS. I did try changing the DNS to 8.8.8.8, resetting the smart hub, restoring to factory settings, unplugging tv and didn't fix aanything. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To get Disney+ on your Samsung TV, just navigate to and select Apps on the Home screen. Disney plus tried but couldn't fix the issue and said to contact Samsung. Now it just says Disney+ does not currently work with 2016 Samsung TVs.Same thing just happened to me. What is samsung doing to resolve this issue. Disney plus tried but couldn't fix the issue and said to contact Samsung. I have already tried if there is a possible firewall or Att Broadband/Samsung setting that is causing the Disney Plus connectivity issue. Samsung.
Solved: Good morning, We have had Disney+ installed on the TV for about six weeks now and has been working fine. Cart Number of Products : 0 Search Open the Menu. First Poster ‎30-05-2020 03:28 PM. Samsung web chat has been unsuccessful with their recommendations: power cycle, reset hub, DNS to 8.8.8.8 They have escalated and given me a case number. It started this morning. Seems that something with the att broadband is preventing the connection or starting of the Disney Plus app or a possible issue between the app and the Tv. The rep said you can still use a Xbox, ps4, roku, fire stick etc to be able to stream. Unfortunately when trying to access. Back to Menu. Sonthe family should huddle around my smartphone to watch a Disney movie?! i am having issues with the my Samsung Smart tv (model UN65KS8500FXZA) and Disney Plus App.

Something else mildly controversial I've seen while looking at threads to see if this was going to be available at launch was that the Samsung TV apps don't support 4K or HDR. Close Menu. The Future changes shape! It was working just fine until this morning.