Live it up at W Barcelona's 26th floor exclusive hot spot, where amplified beats from our DJs, inventive cocktails by our master mixologists and innovative Dim Sum cuisine set the tone for vibrant nights. At noon several people were waiting for a sunbed, one person was partially working there and did clearly not prioritize the guests since he was basically never around... A first quick example of what I mean by the staff is not going the extra mile: We take 2 sunbeds and ask for towels but the employee decided to put all the umbrellas up first before organising the towels for us which then took him 30mins. Choose from a range of relaxing and rejuvenating treatments from our Spa Catalogue.

And so hard for the W crew, all wearing masks and adapting to deliver normal service within limitations. The Room is dirty, there are no toothbrushes, the fridge is infested with fungus, the staff really bad, unfriendly, arrogant, do not have a clue about their job and the prices are extremely exaggerated, 1 ( bad) hookah at the pool 100€???

In one sentence: A cool hotel to play but don't expect anyone to go the extra mile for you. the Minibar didn't only get emptied but even got completely switched off, forcing us to order everything to drink from the IRD menu.
Once again thank you so much for choosing us in such a difficult and complicated time. Barcelona was on informal lockdown so most of the retail shops were shut.

You need to go ‘German style’ and put your towel down to secure a bed if you want one early, we didn’t bother.
The location is good for the beach but the restaurants in and around the hotel are completely overpriced and the nearest supermarket or shop are at least a mile away. Yes, it conveniently offers a business center, meeting rooms, and a banquet room.

Barceloneta Beach is minutes away.

Day 3 was slightly better than day 1 and day 2. I ordered a pot of hot water and sliced lemon that still took around 15 minutes to arrive. to look after them... Additionally, the corridors connecting the beach with the pool and the Lobby have always been closed which made us walk all around the entire building. Thank you for this. W Lounge, Barcelona: See 154 unbiased reviews of W Lounge, rated 4 of 5 on Tripadvisor and ranked #1,982 of 10,215 restaurants in Barcelona. As we wanted to check out, they charged us the entire stay a again because they couldn’t find our payment ( we paid at chrck in).

(He tried to explain to me that it was a holding amount but it had been deducted from my account which I showed him on my phone but he was having none of it. Plaça Rosa del Vents, 1, Final Passeig de Joan de Borbóhttps://www.marriott.com/hotels/maps/travel/bcnwh-w-barcelona/?directPageRequest=true Or better said how easy they are to be satisfied.

W Barcelona offers a combination of luxury and comfort in each of its 473 fabulous guestrooms and suites. When we asked for a spare mask as my strap broke the rude hotel receptionist (Manager) who we complained to at the start told us to buy a mask even though the lady who worked on the door leading to the pool told us to go to the reception and they will provide us with masks.

Everyone working the restaurant and pool service was incredible - including Maria, Joao, Khalid and Alexis. In spite of the unusual circumstances, we really enjoyed our stay. However, Barceloneta was still lively and we could still go to the beach. Many of the sunbeds got replaced by tables which were mostly empty. Every single order even if we just ordered a bottle of cola got marked-up with a 8euro delivery fee even though there was no other possibility. General (1*) This is an old hotel made to look nice but it is very tacky and well over priced and in need of serious repairs, some rooms can cost 750 pound per night in high season (who would pay that for this hotel). Explore and reserve your stay today. Release tensions, reward yourself (and other’s) & recharge the energy you need to look good, feel good, go longer and stay later. The Wet Deck: Barcelonas hotspot was always crowded and full, sunbeds close to the pool got reserved at 9AM and were available again at 6PM. Guests under the age of 16 may enjoy nail services only and must be accompanied by an adult. I would not stay here again and would not suggest this hotel to anyone.Dear joannehurley, Thank you for your time and for sharing your experience at W Barcelona.

This is not good enough for a 5 star hotel covid or not. Breakfast buffet (2*) Day 1 - The breakfast buffet was a complete joke on day 1 (see photos). The cleaner was constantly sweeping and mopping. Local and international specialties combined with the best views of Barcelona and the Mediterranean Sea. In fact, you can even book your airport transfer in advance for greater peace of mind. View deals for W Barcelona, including fully refundable rates with free cancellation.